Let me try and help you to identify the issue or help you answer your own question.
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If you have a very basic question have a look at the screenshots.
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Also, once you have Balance Guide installed, have a look at the tutorial, this can be accessed by tapping the (i) button on the top left of the first screen in the app. Then tap Tutorial from the side menu.
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You could also check out the help pages from the side menu.
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If you believe there may be a bug in the app or more detailed analysis may be required, please use the Support option on the same menu (this includes some extra details about the app settings which aren't availble from the form below).
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However if you have a general question please use my contact form.
